Shipping
All orders will ship via your preferred carrier: USPS or UPS. Domestic US orders over $100 receive FREE economy shipping! Orders placed with The Salty Babe will generally ship within 2-3 business days. Once your order is fulfilled and shipped, you will receive a Shipment Notification with a tracking number.
You will receive a “Cancelled Order” notification if there is any reason your order will not be able to be fulfilled or cancelled for other reasons. If you need to cancel an order please email us within 30 minutes and we will do our best to accommodate, however it may not be possible to cancel once orders enter our fulfillment process.
Missing Package But Tracking Shows it is Delivered?
Occasionally, tracking marks packages as delivered before it is at the address. Pls allow 24-48 hours after a delivery confirmation. Many times the package will be delivered within this time frame.
In the meantime...
-Check with neighbors, packages can be mis-delivered to a nearby door or mailbox.
-Pls contact your local USPS and provide them with your tracking number. If you can speak to your postal person directly they may be able to give more information on to where and when the package was delivered.
If the package still is not recovered, pls visit USPS.com and file a claim.
We ship with tracking numbers on all packages to ensure they arrive to each customer. Once we hand over shipments to the USPS or UPS, we are not responsible for the loss or damage of a package by the Postal Service.
PACKAGING
We are trying to be as ecologically minded with our packaging, thus your item may ship without a poly bag or with a recycled one. Please know that all items sold are in new condition and we are choosing this method of packaging to help reduce unnecessary plastic waste.
INTERNATIONAL PURCHASES
Unfortunately we cannot accommodate international returns or exchanges at this time. By placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in said country.
Sorry at this time, Free Shipping is not eligible for international orders. Please note that First Class International Shipping with USPS can take between 7-21 business days to be delivered.
Questions? Happy to help!
Contact: hello@thesaltybabeshop.com with your order #
** Please note, by purchasing from The Salty Babe you agree that you’ve read and understand our shipping policy*